How it all started
To this day, I can't pinpoint exactly what it was that drew me to this industry, but ever since I made the leap, it's been one heck of a journey. 12 years ago I was a former Navy Aircraft Mechanic with three children, two college degrees, waiting tables. I had been trying to recover financially from a recession and dealing with the loss of loved ones and a divorce, all while trying to find purpose. They say such levels of despair can be either paralyzing or motivating. With only $150 in my pocket, I chose the latter.
Having spent nearly 17 years in the service industry I knew well the fundamentals of good customer service. Everyone I served was my guest, my friend. I wanted to make their experience as positive as possible. I did that by listening to what they wanted and going above and beyond to make that happen. I forged relationships, 45 minutes at a time. I learned that if I took care of them, they would take care of me. The same should be true in all business dealings. It's about relationships.
During those years I had discovered that hood cleaning was the thorn in the side of the restaurant industry. There had been many fly by night companies and unethical practices leaving a sour taste in the mouths of restaurant owners. There was a need not being met. Reliable and quality hood cleaning with no-hassle.
Owners and Managers want their hoods cleaned properly and don't want to have to accommodate demanding cleaning crews or to have to clean up after them. They want to stay on schedule to satisfy local fire marshals and insurance companies, and they want it done to code. To accomplish this, one thing is paramount; Integrity. Something hood cleaners were severely lacking.
Today, we are the fastest growing hood cleaning company in the area. With each step in our growth and evolution, CVEC strives for perfection. We have a goal to take one of the most neglected, dirty, and ruthless jobs there is and perform it with the utmost professionalism. Our purpose is to provide the highest quality service to every corner of New England. I hold my technicians to the highest standard and am fortunate enough to have good men around me that take it seriously and who work tirelessly, in the middle of the night, climbing ladders and cleaning grease, to become the best in their industry.
But quality hood cleanings are only half of the story. Our front office will work with you to schedule cleanings that best suits your needs, day or night, keep your schedule so that we stay on track, and follow up the next day to ensure satisfaction. We guarantee to stay in front of any issues that may occur as we understand that a quick response could save you thousands in revenue. The health of your company is as important to us as our own.
David Slominski
Owner
